Higher Logic’s 2024 Association Community Benchmark Report offers community performance and engagement insights specifically for the association and nonprofit industries. It collects anonymized data from ~1,500 associations and nonprofits in the United States, Canada, and the Asia-Pacific region.

Analyze how you compare to similar organizations and inform your strategic decision-making, resource allocation, and your member engagement strategies.

Download the report to explore: 

  • Average online community users, logins, and discussion activity. 
  • Average open rates for community digest emails (spoiler: community digest emails have a higher open rate than most of the emails you send!) 
  • How to expand on member engagement by taking a holistic approach to community – incorporating association initiatives like mentoring, volunteering, job boards, and chapters. 
  • The impact of size, age, and integration on online communities.

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THE 2024

Association Community Benchmark Report