Considering an online community? Community software is all we do.
Choose a purpose-built tool that scales with you. There's no better way to tap-into the power of community than with the Higher Logic Vanilla. Meet with a product expert for a customized demo to discover how leading brands use Vanilla to:
Purpose Built Online Community software.
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decrease in support tickets after launch
of customers intend to purchase due to their community
decrease in average customer support response time
Reduce ticket volumes and increase efficiency by making answers easily searchable within your community.
Help your customers succeed by enabling peer-to-peer interactions and seamless support.
Nurture customer relationships and increase brand awareness with the help of community-sourced advocates.
Gather feedback, source new ideas, and validate your roadmap with input from your community.
-Scott Genzer, Sr. Community Manager
-Esther Heide, Program Manager Community
As Vanilla's platform grows, your community does as well. Our team is always making enhancements which come standard for customers with no additional costs.
Higher Logic Vanilla has migrated hundreds of communities with highly sensitive and large quantities of data. In fact, most migrations are up and running in a matter of weeks with no disruption.
Take our customer’s word for it! Vanilla only offers online community software and ranks higher in ease of use, ease of setup, and ease of doing business with.
We lead the competition! Higher Logic Vanilla customers have a dedicated customer success manager and customer support representative. This means less tickets and support time and more community building.