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The 10 Most Important Questions You Should Ask Any Customer Community Vendor

A customer community can be an incredibly powerful resource for your company, both to help you know your customers better and improve the customer experience. That’s why it’s so important to get your community right.

But getting your community right starts before launch. You have to choose the customer community vendor that will support your specific business needs.

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Tip Sheet

Using This Guide: Whether you’re looking for a vendor to build your company’s first customer community, or you currently work with a community vendor, these questions will help you evaluate if the vendor is the right fit.