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How to Develop an Effective Online Customer Community Strategy

Bring customers, employees, and partners together

Online customer communities benefit nearly every key stakeholder in your company, but that doesn't mean they're easy to launch or maintain. To be successful, you need to develop a customer community strategy that's tailored to your business and its needs, goals and customers.

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In this guide, you'll learn: 

  • How online communities impact customer relationships 
  • The process for developing a tailored online community strategy 
  • How to stay focused on providing value to your company and customers

Download our Guide to Developing an Effective Online Customer Community Strategy to learn how to craft a strategy for your online community that brings customers, employees and partners together for the success of your customers.