In an effort to scale customer care in order to support high growth, Jama Software launched a customer community with the goals of creating a searchable knowledge base accessible 24/7, supporting product releases, and deflecting support tickets.

Join Higher Logic and Jama Software for a case study presentation on how customer success leaders should prioritize an online community for better customer contributions, feedback, product adoption, and advocacy.

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Maximizing Customer Growth and Retention with Community

On Demand Webinar

Presented By

Chloe Elliott

Community Manager at Jama Software

Jenny Taylor

Sr. Manager of Strategic Services at Higher Logic

Kristina King

Technical Support Manager at Jama Sofware