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Higher Logic Thrive Community Plus Points Menu

As part of Higher Logic Thrive Community Plus, Higher Logic offers customers:

  • Plus Planning Session: Up to one (1) hour session HL Community Plus Planning Session (beginning session) to plan and coordinate projects, tasks, and work together
  • Plus Flex Session: Up to one (1) hour session for flexible time with HL Community Advisor and customer
  • Plus Point Quarterly: Simple report outlining points used, remaining points, items completed, and suggestions for next items for Plus offerings.
  • Points for Projects/Tasks: Customer can select points from menu below to be used during each subscription year of the Term. Points do not carryover so it’s important to plan ahead.

Customers have points to be used over the course of a subscription year of the Term for sessions or tasks with their HL Community Advisor. Point values are determined by scope, level of complexity and time. For items with a range of point values or not listed below please discuss with HL Community Advisor.

Community Projects:

  • Build out Communities along with Subscriber POC (3 points)
  • Ad set-up (3 points)
  • Engagement Point set-ups (3 points)
  • Demographic set-up (3 points)
  • Mobile App Set up (3 points)
  • Topic Community Configuration (New) (3 points)
  • Gamification set-up (3 or 5 points)
  • Search set-up/Directory/Advanced Search (3 or 5 points)
  • Smart Newsletter (3 or 5 points)
  • Tagging Taxonomy (3 or 5 points)
  • Strategy/General Questions Session (3 or 5 points)
  • Build out Launch Plan along with Subscriber (5 points)
  • Build out Content Calendar along with Subscriber POC (5 points)
  • How to create custom pages (5 points)
  • CMS Training (5 points)
  • Individual Module Training (5 points per module)
  • Topic Community Configuration (Convert Existing) (5 points)
  • Event Configuration (5 points)
  • Community Layout Strategy (5 points)
  • How to create/plan for Content Calendar (5 points)
  • Build out Automation rules along with Subscriber POC (5 or 10 points)
  • Metrics & Analysis Insight (5 or 10 points)
  • Microsite Review (5 or 10 points)
  • Community Engagement Analysis & Strategy (semiannual or annual) (5 or 10 points)

Design Projects:

  • Community Strategy/General Questions Session (3 or 5 points)
  • Community Annual design review call + 30 minutes of takeaway work (5 points)
  • Community Landing Page enhancements (10 points)
  • Community Design Updates (including logo and colors, font styles, URL styling, buttons, corners, navigation, hero treatment, page H1 treatment, limited footer) (10 points)