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Higher Logic Thrive Platform Plus Points Menu

As part of Higher Logic Thrive Platform Plus, Higher Logic offers customers:

  • Plus Planning Session: Up to one (1) hour session HL Platform Plus Planning Session (beginning session) to plan and coordinate projects, tasks, and work together
  • Plus Flex Session: Up to one (1) hour session for flexible time with HL Platform Advisor and customer
  • Plus Point Quarterly: Simple report outlining points used, remaining points, items completed, and suggestions for next items for Plus offerings.
  • Points for Projects/Tasks: Customer to select points from menu below to be used during one contract year. Points do not carryover so it’s important to plan ahead.

Customers have points to be used over the course of a subscription year of their Term for sessions or tasks with their HL Platform Advisor. Point values are determined by scope, level of complexity and time. For items with a range of point values or not listed below please discuss with HL Platform Advisor.

Community Projects:

  • Build out Communities along with Subscriber POC (3 points)
  • Ad set-up (3 points)
  • Engagement Point set-ups (3 points)
  • Demographic set-up (3 points)
  • Mobile App Set up (3 points)
  • Topic Community Configuration (New) (3 points)
  • Gamification set-up (3 or 5 points)
  • Search set-up/Directory/Advanced Search (3 or 5 points)
  • Smart Newsletter (3 or 5 points)
  • Tagging Taxonomy (3 or 5 points)
  • Strategy/General Questions Session (3 or 5 points)
  • Build out Launch Plan along with Subscriber (5 points)
  • Build out Content Calendar along with Subscriber POC (5 points)
  • How to create custom pages (5 points)
  • CMS Training (5 points)
  • Individual Module Training (5 points per module)
  • Topic Community Configuration (Convert Existing) (5 points)
  • Event Configuration (5 points)
  • Community Layout Strategy (5 points)
  • How to create/plan for Content Calendar (5 points)
  • Build out Automation rules along with Subscriber POC (5 or 10 points)
  • Metrics & Analysis Insight (5 or 10 points)
  • Microsite Review (5 or 10 points)
  • Community Engagement Analysis & Strategy (semiannual or annual) (5 or 10 points)

Marketing Projects:

  • Web Tracking guidance (3 points)
  • Strategy/General Questions Session (3 or 5 points)
  • Persona set-up (3 or 5 points)
  • Engagement scoring set-up (3 or 5 points)
  • Dynamic Targeting (5 points)
  • Set & Send: creation of newsletters/one-off emails based on copy provided by customer (5 or 10 points per message)
  • Metrics & Analysis Insight (5 or 10 points)
  • Functional Training Sessions (5 or 10 points)
  • Deliverability Review & guidance (5 or 10 points)
  • Build & Execute: creation of campaigns and mailings linked to campaign sections (10 points per campaign)
  • Preference Management Pages (10 points)
  • Hands on support in constructing automated campaigns (map out campaign process flow, Define appropriate date and time wait steps, set up branch logic to customize flow) (10 points)

Design Projects:

To view our Design Services offerings then please visit our dedicated Design Services site.