AI is a powerful ally for building connections and value with members and customers. It can help you save staff time, turn data into informed actions, and maximize the reach and impact of your user-generated content.
Your private online community, for example, is rich with insights into what your members or customers care about and how they like to engage. It’s also FULL of their unique expertise, discussions, and thought-leadership – human ingenuity that AI can’t replace. Wouldn’t it be great if AI could help you build on that value AND create a personalized experience for every user without the manual effort?
It can! Higher Logic’s AI features, powered by IBM’s watsonx, make this a reality, creating platforms where AI empowers people and supports true engagement.
Leveraging AI Across Our Platforms
Whether you’re a non-profit, association, or corporation, our solutions are built to work for you.
Supercharge member engagement and achieve your mission faster with the power of AI built into Higher Logic’s community and marketing platforms.
- Leverage AI-driven Smart Newsletters and Smart Campaigns to target members with content personalized based on their actions
- Get help from AI Assistant, from automatically generating summary responses to search queries in your community, to helping you draft emails more quickly
- Simplify community content management and organization with bulk upload and AI-suggested tagging
Curious What AI Assistant Can Do?
Learn more about how our AI Assistant, powered by IBM’s watsonx, can help you enhance knowledge-sharing within your association.
Engage your customers and realize online community ROI with Higher Logic Vanilla’s community platform. Our AI features are purpose-built to help businesses:
- Leverage sentiment analysis to keep a better pulse on customers
- Create support tickets automatically
- Provide suggested answers to increase speed-to-solution
- Use AI-driven Smart Newsletters and Smart Campaigns to target customers with content personalized based on their actions
- Get help from AI Assistant throughout the platform, from automatically generating summary responses to search queries in your community, to helping you draft emails more quickly
AI Related Resources
Harnessing the Power of Human Community and AI with watsonx
Higher Logic collaborated with IBM to embed watsonx into our platform, giving online communities like IBM TechXchange on-demand answers.
Read More
Beyond Content: More AI Uses with Conor Sibley
Higher Logic CTO Conor Sibley talks emerging technologies, types of AI that go beyond generative, and ways organizations can use...
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Webinar: Leveraging Generative AI in Community Building and Management
Date: November 13, 2024
Learn practical ways you can use generative AI to improve community engagement and simplify your operations.
Register NowReady to use AI to improve your community, marketing, and engagement strategies?
Let’s set up time to talk about your needs and how we can help.
